The CyberCall Podcast
The Voice of Cybersecurity for MSPs & MSSPs!
The CyberCall is the weekly podcast where cybersecurity meets business reality. Hosted by Andrew Morgan, Founder of Right of Boom, this is the go-to show for Managed Service Providers (MSPs), virtual CISOs (vCISOs), and IT leaders navigating the complex world of cyber risk, compliance, and AI.
Each episode features raw, practical conversations with the sharpest minds in cybersecurity—from operators in the trenches to CISOs, researchers, policymakers, and toolmakers shaping the future. If you care about protecting your clients, growing your practice, and becoming the security partner businesses trust—this podcast is your playbook.
Co hosts: Phyllis Lee, VP of Content at CIS & Gary Pica, President of TruMethods
The CyberCall Podcast
When AI is the Hammer, is Everything a Nail?
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Right now, every MSP is hearing the same sentence from clients: "We need AI." But when you start to ask questions like “what are you trying to accomplish,” there is no plan, no process, just a mandate.
Our guest has heard it three times before. Ian Barkin built his career watching this exact cycle repeat, first in Business Process Outsourcing, then in Robotic Process Automation, and now in agentic AI. Same hammer, different decade. Companies are convinced the tool is the answer before they've asked what problem they're actually solving, or done the unglamorous work of documenting the process underneath it.
Ian is the author of All Hands on Tech and founder of magentIQ, and he's going to walk us through the frameworks and methodolgies he's built, for leading clients through the proper steps that produce tangible outcomes.
If you've ever sat across from a client who wants AI yesterday and a roadmap never, this one's for you.